Fully automate your mobile operator - or launch a new one.
No matter if you are planning to launch a new challenger brand or MVNO,, we can help you fully automate the entire customer journey for lower costs and happier customers.
The Telness Tech platform has end-to-end, BSS/OSS capabilities for fast deploy, time-to-market and single best B2B/SME capabilities in the industry.
Do like operators across the US, Europe and Africa have done and migrate to our platform.
Our Tech already powers the telecom industry with innovation
Digital first, and best the in the business
Self-service is paramount in everything that we do. Our BSS is built from the ground up so that you can run your mobile operator - digital first. Low cost, high customisation, and maximised customer happiness.
Self-serve first approach and share of digital sales reduce cost per customer significantly.
Exceptional UX
Your clients expect the best in user experience. Our UX is built on the joint experience and innovation from thousands of telecom user journeys from the highest rated MVNOs in the world. Fully functional, all customised in your own branding.
Marketplace for 3rd party applications
A fully fledged, pre-integrated partner ecosystem. Ready for you to pick and choose. Our 3rd Party Integrations enhance your operator capabilities.
Go beyond mobile by offering converged services including PBX, IoT, Broadband, OTT, devices and more.
Not just automatic, Fully automated
80% of the operators support tickets can now be managed by the end customer. Due to self-service systems, the customer take care of their tickets themselves, faster than customer service agent would have. Porting is automated, provisioning is automated.
We built it, so you don't have to. This means that you can focus on expanding your offering rather than manually solving issues.
Fully adaptable modular platform
Seamlessly integrates with any telecom network and all major services.
Customizable generic API interfaces for a tailored fit to your unique needs. A Full suite of modular BSS functions, offering a complete end-to-end solution straight out of the box. All modular for you to pick and choose.
All the essentials in one place
eSIM, B2C, B2B, Prepaid, Postpaid, PBX, Provisioning, Advanced Billing Management, CRM, Product Catalogues, Invoicing, IoT, and Channel UX with integrated core components. Mobile Apps for Android and iOS and much much more.
We got it all ready and customisable.
Focus on your strengths and leave the rest to us.
Launching a challenger brand does not have to be complex, expensive or time consuming. You focus on brand building and distribution - we do the rest.
Save time and money using a proven platform
Our sister company Telness is the first operator to get a 4.8 customer score on Trustpilot. We have extensive knowledge of building, operating, selling and promoting telecom solutions.
First end-to-end telco platform to run fully in the public cloud (AWS)
First to enable a fully self-service PBX solution - 5 min from online sale to active customer
Low OPEX thanks to automatic processes and self-service
Automized 4/5 customer interactions
Forces disrupting telecom
Consumer preferences and expectations
Consumers expect user-friendly, self-service solutions similar to Netflix and Spotify.
Customers give the Telness Tech platform a 4.9/5 Trustpilot rating on average. Three times higher than the industry average, and Europe's highest for mobile operators.
It can be all yours, customised in your brand.
High cost for running legacy systems
Legacy systems are costly to operate and scale poorly due to manual operations and slow development.
Huge need for digitisation to reduce OPEX in order to counter the declining trend in stock prices and improve innovation capacity.
Commodity products and services
Telecom systems rely on margins to be profitable due to high TCO and everyone is selling the same services.
There is a large need for innovation in order to differentiate from the closest competitors and introduce new revenue streams.
Why launch or migrate to a digital operator?
Telcos are recommended to launch digital attacker brands to grow market share and increase profitability
"Telcom operators' average net promoter score (NPS), a key customer-satisfaction metric, has typically been in the 20s, versus more than 50 for many digital powerhouses."
We are only successful if you are
Low startup project fees and revenue from the first user you onboard, we only make money if you do
Low OPEX thanks to the reduced number of support errands and high level of automation
First-line support as a value-added service
Launch an operator that allows for product innovation and efficient operations.
Telcos are recommended to launch digital attacker brands to grow market share and increase profitability.
The recipe for success is a customer-centric offering that puts the end user in the driver's seat. This is done through a user-friendly interface, automation and product development guided by the need of the end user.
We offer our services on a SaaS model which means minimised TCO for you as well as continuous product updates to ensure a competitive edge in the market long term.
No more waiting in line for a time slot in the product roadmap.
Do you want to know how we can help you boost customer happiness and increase revenue?
Our sales team will reach out to help find the optimal solution for your business.