AI agents for your operator
Let your operator run itself. Telness Tech brings agentic intelligence into every corner of your stack — automating support, triggering actions, resolving tasks, and driving growth without adding overhead.
Playfully easy support — powered by AI chatbots
Give customers instant, human-level service without human wait times.
Your AI chatbot reads intent, executes actions inside Seamless OS, and closes the loop — from SIM swaps to troubleshooting to plan changes — all without agent intervention.
Automate everything
From customer support to onboarding and plan changes — your agentic workflows handle it all.
Fewer manual hand-offs. Fewer tickets. Faster resolution. Your team focuses on growth, the system handles the rest.
Upsell offerings using AI
Your operator becomes proactive. Agents detect intent, match the right add-on or plan, and present it at the perfect moment — increasing ARPU without adding friction. No additional sales resources needed.
Grow without adding overhead
Seamless OS agentic features enable self-service at scale — reducing waiting times, eliminating repetitive tasks, and increasing NPS.
All while keeping your operational costs flat.
What would your operator do with 10x fewer tickets?
This is what effortless looks like.
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Works in 100+ languages
Support customers worldwide in more than 100 languages — with automatic language detection and seamless switching.
Multi-layered safeguards
Built-in guardrails that prevent unwanted AI behavior — such as hallucinations or drifting outside your company’s context. Every response stays relevant, accurate, and on-brand.
Self-service everything
Plans, SIMs, payments, updates, and much more — customers can handle every action without contacting support.
Business-specific knowledge
Using Retrieval-Augmented Generation (RAG), Seamless OS AI agents pull content instantly to create business-specific answers in context.
Intelligent upsell
AI recommends the right add-on at the right moment to grow ARPU, using your products in Seamless OS.
Agent insights
Track resolution rates, sentiment, and user feedback to see what AI solves, where handovers happen, and which questions cause issues — revealing trends, missing knowledge, and improvement opportunities.
Book a demo
Ready to move faster? Become Seamless and power your operator with the industry’s leading workflows.