The automated digital telco enabler.
We help CSPs, MVNOs and other telecom companies maximize customer happiness and minimize OPEX through automation. Our proprietary, cloud-based, end-to-end BSS/OSS platform is connectivity ready in 64 countries.
Communication solutions that make telecom a joyful experience for everyone
Since we launched the highest-rated mobile operator in Sweden (4.8/5 on Trustpilot) in 2017 we have made it our mission to provide solutions that are easy to use for both the end-user as well as the solution provider. Game changers in the telecom industry choose Telness Tech.
Self-service and low touch is at our core
The end-user prefers self-service solutions like Spotify and Netflix if it's easy to use.
End-to-end platform in the cloud
Cloud-native, flexible solutions that are ready to launch in 1-3 months.
Born in Sweden, connection ready globally
We are connection ready in 64 countries and ready to scale based on your needs.
Omnichannel and mobile-first
Access level-based admin tools for happier administrative personnel.
No matter if you are an established CSP, challenger brand, MVNO or reseller, we have the solutions to revolutionise the user experience, reduce operational costs and ultimately stay relevant in a competitive market.
"For Macforum, it was crucial to choose a digital native partner that remains at the forefront of communications technology and automation."
CEO Macforum - largest Apple reseller in Sweden
80% fewer support tickets
Rather than contact support, customers take care of their admin through online self-service.
Instant product activations
Order and activate any product such as mobile subscription or PBX in under 5 min.
100% online sales
Resulting in an 80-90% cost reduction for manual work such as support, back office and admin.
Telco executives believe consumers are loyal to their brand, the data shows otherwise.
Recently we looked into the dynamics shaping the future of telecoms. One of the findings is that most people in the industry are in denial about the relationship they have with their customers.
We like to share our views on the future of communications
Embracing government incentives: How can telcos innovate beyond the bare minimum?
Telecoms.com periodically invites expert third parties to share their views on the industry’s most pressing issues.
Are we at a ‘digitise or die’ tipping point in the telco space?
For years, growth and profitability within the telecoms sector has remained muted at best – and it’s set to stay this way.
Top digital transformation trends for 2022
Whether it’s investing in 5G, harnessing automation or supporting the deskless workforce, digital transformation will be a hot boardroom topic in 2022
Telecoms mega-mergers: innovative or stifling?
Are mergers going to allow the telecoms industry to thrive, or could this stop innovation and progress in its tracks?
Do you want to know how we can help you boost customer happiness and increase revenue?
Our sales team will reach out to help find the optimal solution for your business.