OSS/BSS Presales Manager
Telness Tech is a rising star in the teltech space and has made a big mark in the telecoms industry since its launch in 2021. The company provides SaaS-based telecom services to MVNOs, MNOs and other telco companies that want to excel in customer happiness while reducing OPEX and enhancing innovation capacity in a highly competitive market. The company already has several customers running on its platform and a growing number of end users.
As a result of rapid growth, we are expanding our commercial team by hiring an OSS/BSS Presales Manager to assist our Sales organisation in business development and provide domain-specific expertise. The Pre-Sales Manager should have a minimum of 8 years of experience in the full telecom solutions lifecycle including OSS/BSS, billing, charging, rating and service fulfilment. Responsibilities will include client presentations, product demonstrations, requirement gathering and analysis, as well as consulting with Tier 1 mobile operators, MVNOs and MVNEs. The role can be based anywhere in Europe with frequent travel required.
What we offer
Play an active role in the business development of one of the most innovative telecom companies in the market.
Work with a group of smart, fun, and hardworking individuals that are on a mission of making telecoms a joyful experience for everyone.
A well-financed company that is gearing towards growth after an 8.5m Euro Series A funding round in 2022
Proven product and business model that is ready to be refined and brought to the world.
Work within a company that made communications truly cloud-based, automated and liked by customers.
Great development potential and the opportunity to grow with a company that is pushing boundaries globally within a new category created by us (#teltech)
Personal responsibility and opportunity to influence and lead our joint success as a company from a presales perspective
Opportunity to work with an innovative and appreciated product that challenges an old school industry from the ground up.
A fun workplace where we dare to challenge each other and push the boundaries, yet with our hearts in the right place.
We care about each other as well as our customers deeply – be kind!
Your responsibilities include
Lead customer engagements by understanding their business pain points and aspirations, articulating solutions through use cases and technical requirements, and, most importantly, translating these into a commercial offer.
Establish trusted relationships with CXOs and technical decision-makers in the OSS/BSS domain.
Collaborate with multiple Sales Managers to support the opportunity qualification process (MEDDPICC sales methodology).
Drive the process of delivering high-quality product and architecture presentations and demonstrations to prospective customers and partners.
Provide assessments and technical responses to RFPs and RFIs, and assist the sales team during bid defense.
Prepare technical solution proposals, including relevant technical architectures.
Lead discussions on technical requirements to address product/solution gaps with product line managers, ensuring that customer features/roadmap commitments can be met.
Take the lead in PoC/Trial initiatives for customers, involving the articulation of POC/trial scope, architecture, use cases, and infrastructure requirements.
Collaborate with the Customer Success Manager and delivery teams to ensure successful project handover for implementation.
Participate in account planning and revenue funnel reviews with sales and commercial management teams.
For the right candidate, this represents a unique opportunity to elevate a small-scale operation to the international stage.
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What we look for
An independent individual who is open-minded, thorough, creative, and fearless.
You like to think outside the box and possess a can-do mentality.
8+ years of experience working at a Telco or vendor with strong technical knowledge in OSS/BSS across multiple domains, including CRM, CPQ, Product Catalog, Customer Care, Order Management, Provisioning, Resource Management, Billing, and Charging for consumer and complex B2B products and services.
Ability to collaborate as part of a team to solve complex technical problems and work with accounts in intricate environments.
A solid understanding of the global telecommunications marketplace and OSS/BSS industry, competitors and value proposition.
Excellent communication skills, both verbal and written, and strong presentation abilities at all levels within an organization.
A high level of proficiency in English, both spoken and written. Native English speakers are preferred.
A passion for technology and a genuine interest in startups.
About Telness Tech and the holding company
Telness Tech is part of the Nordic Communications Group (NCG), which is the holding company of the highest rated MVNO in Sweden, Telness.
The company was founded in 2016 by former Telenor executive Martina Klingvall with the ambition to change the standards within the telecom industry. Since the MVNO was founded the company’s tech stack has been built with the ambition to ultimately white label its services and sell it on a SaaS model. This has resulted in a flexible and modular telco platform that can be deployed and run on any of the major cloud solutions as well as incumbent IT systems. In 2021 Telness Technologies AB was spun off from Telness with the mission to make telecom a joyful experience for everyone by increasing customer happiness and reducing operational expenditures (OPEX) through automation.
Since the launch of Telness Tech the company (NCG) has closed an 8.5m Euro Series A round, been listed on the Digital Top 50, acquired several customers on its Automated Digital Telco (ADT) platform and started its internationalization journey to become the leaders in #teltech globally.
Today, the company group consists of roughly 40 people and growing. It’s a versatile team with various interests and personalities, but we share the common traits of curiosity and authenticity. We value transparency and work actively with equality as well as customer and employee happiness. We believe that a passionate and diversified team is the foundation for success and to create the conditions for you to grow together with us!
We offer a supportive working environment with the option to work remotely, although we have an office in Stockholm where we meet at least once every two months. This is a full-time position, starting immediately. For more information about the position, please contact Sara Rasmussen at sara@telnesstech.com.
We look forward to receiving your application!
If you feel that you are a perfect fit for this position. Apply now!
Does this sound interesting - or do you think you have a friend who matches the role? Apply today (or send us your tip).
Type of employment: Full time
Location: Anywhere in Europe / remote
Start: Asap.
Last application date: We receive applications on an ongoing basis.